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Inhaltsangabe: Abstract: Language learning software has been on the market for several years. The most common form of product delivered so far is the CD-Rom. The Internet not only offers the possibility of delivering this product in non-material form, but also adds new features to it. The goal of this paper is to find out which additional features must be available for online language learning software to meet customer needs. This task is part of the so-called new product development process. This is a very complex process involving all the departments of a company, although it has long been considered to be only the work of the R&D department. But to solve the above tasks, the technical part of new product development is not important. For this part of the work, only the viewpoint of the market department is very important, because they have the obligation to comply with market expectations. Therefore, this article covers only the first part of new product development, opportunity identification and partial design. First study different environments and collect secondary data. The major part of the second-hand data was provided by a European Union study in 2000. The focus of this study is on EU residents' knowledge and habits regarding foreign languages. After examining the available secondary data, collect the required primary data to understand how the individual characteristics meet the requirements of the target group. Other secondary data is provided by the university's teaching department. They studied and evaluated possible online features such as emails, newsgroups and chats, video conferencing, downloadable video/audio files and latest articles from a teaching perspective. The purpose of this paper is to find out how these possible features meet customer requirements, or to more accurately describe the target group. Therefore, the target gr "
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Orignal From: e-learning and foreign languages
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