Submitting pet insurance claim forms isn't always a simple process - so in this short article we will give you some advice on how to get things off to a speedy start. Different insurance companies have different pet insurance claim forms - so we can't tell exactly how to fill in your specific form - but we can help you avoid some common pitfalls that slow down the average application.
Have plenty of claim forms ready
If you need to make a claim it is great to have a form ready to send off. This way you don't have to wait for the insurance company to send one out. Ask for more than one form if you can.
Read and fill it out the claim form carefully
If you don't fill the form in correctly this can lead to long delays, or worst case scenario the pet insurance company may reject your claim. Call them first and they will help you fill the form out. They will be happy to talk you through parts that may be confusing - and if you are lucky will give you advice on which questions it is important to answer correctly. Why not take the upper hand and ask the advisor if they think the claim may be accepted as is - and whether there is any part of the form you could have filled in better.
Who does the insurance company need to pay?
This might be you, or the veterinary company where the operation or work was carried out. Getting this wrong can lead to long delays waiting for the vets to pay you. If you have already been waiting for a long period, you will not want to wait even longer whilst they sort out the mistake - especially when you may be talking about large sums of money.
Chase up your insurance company
It can be a very good idea to call both your insurance company, and if necessary you veterinary practice. This way if there is a delay in the process you can get it resolved. Find out how long everything should take, so you aren't waiting any longer than this. Don't be afraid to chase them up as often as is necessary. Remember the name of who you were talking to so you can speak to them again. Get call reference numbers where possible.
What to do if you have problems with your claim?
Chase up everyone involved, remembering who you spoke to. Find out if the veterinary practice filled in and passed on the form. You can use this information to help in dealing with the insurance company to inform them when they should have received the form. This is one reason why it is important to write down and keep note of all the facts. If you can say when and to whom you submitted the form - it will make your job of chasing it up a lot easier.
Our advice overall is to be careful with your application, and to not be afraid to be active once you have submitted the form. If necessary you will have to chase all parties involved until the claim is complete.
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Orignal From: Pet Insurance Claim Form Advice
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